Advanced training in Italian Style hospitality

Training pathways are designed around the roles and practical needs of hospitality businesses. Topics can include welcoming guests, organising service, communication and attention to the details that shape the guest experience.

The Italian Style approach connects service culture with practical exercises and professional methods. Course design defines the learning objectives, teaching activities and ways to assess the skills developed.

Programmes are to be developed with organisations interested in improving their teams and services. The format, duration and participation requirements are established for each pathway; no existing course delivery or accreditation is claimed.